Privacy Policy

AMPLIFIX Mobile DJ ("AMPLIFIX", "we", "us", "our") is committed to protecting your privacy. This policy explains what personal information we collect when you use our website, request a quote or book our services, how we use it, and the rights you have under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

AMPLIFIX Mobile DJ provides professional mobile DJ services for corporate events and private parties. For the purposes of UK data protection law, AMPLIFIX is the "data controller" of the personal information you provide to us. You can contact us at bookings@amplifixdj.com.

Information we collect

We only collect information that you choose to give us, or that is generated automatically when you use our website. This may include:

• Your name, email address and phone number.
• Event details such as date, venue, type of event, guest count and timings.
• Billing and address information when you book or pay for services.
• Any messages or notes you send us through forms or email.
• Technical data such as IP address, device type and pages viewed, collected via standard server logs and cookies.

How we use your information

We use your personal information to:

• Respond to enquiries and provide quotes.
• Plan, deliver and administer the services you book with us.
• Send booking confirmations, invoices and event-related updates.
• Keep records required for accounting, tax and insurance purposes.
• Improve our website, services and customer experience.

Legal basis for processing

We rely on the following lawful bases under UK GDPR:

• Contract — to take steps before entering into and to perform a booking with you.
• Legitimate interests — to respond to enquiries, run our business, and keep our services secure.
• Legal obligation — to comply with accounting, tax and other legal requirements.
• Consent — where you have ticked a box to agree (for example our privacy checkbox or marketing emails). You can withdraw consent at any time.

Sharing your information

We do not sell your personal data. We only share it with trusted parties where necessary, including:

• Service providers that help us operate our website, forms and email (for example our quote and booking form provider).
• Payment processors when you pay a deposit or balance.
• Venues or event organisers, where coordination is required for your booking.
• Professional advisers such as accountants and insurers.
• Authorities where we are legally required to disclose information.

Cookies and analytics

Our website uses a small number of cookies and similar technologies to make the site work and to understand how visitors use it. You can control cookies through your browser settings. Disabling cookies may affect some features of the site.

How long we keep your information

We keep personal information only for as long as necessary for the purposes set out above. Booking and financial records are typically retained for at least six years to meet UK accounting and tax requirements. Enquiry records that do not lead to a booking are deleted within a reasonable period.

Keeping your information secure

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss or misuse. No method of transmission over the internet is 100% secure, but we work to protect your data using industry-standard practices.

Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you.
• Ask us to correct inaccurate or incomplete data.
• Ask us to delete your data in certain circumstances.
• Restrict or object to our processing of your data.
• Request a copy of your data in a portable format.
• Withdraw consent where we are relying on it.

To exercise any of these rights, please email bookings@amplifixdj.com. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Children

Our services are aimed at adults. We do not knowingly collect personal data from children under 16 without the consent of a parent or guardian.

Changes to this policy

We may update this policy from time to time. The most current version will always be available on this page, with the "Last updated" date revised accordingly.

Contact us

If you have any questions about this privacy policy or how we handle your personal information, please contact us at bookings@amplifixdj.com.